AMC app is not working: You are not the only one in this situation if the AMC app does not function properly on your Apple TV, Fire TV, Roku TV, Android TV, iOS, or Android mobile device. Many customers have voiced dissatisfaction with their problems when attempting to utilize the AMC or AMC+ app.
There is an endless list of error messages and issues with the app across all devices, ranging from the AMC app getting stuck on the loading screen to being unable to login, ‘error code 400’ (loading video failed), ‘error code 500’ (‘internal server error’), playback issues, and even crashing completely. These problems can be found with the AMC app.
Open the AMC app again after giving your streaming device a power cycle or restarting it if it isn’t operating properly. If it is still not functioning, try deleting and reinstalling the app, updating the system software for the streaming device, clearing the app’s cache, updating the app, and changing the DNS server.
Now, to assist you in getting the AMC app to operate on your streaming device, I will demonstrate, step by step, how to perform all of these things and many more.
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Restart your device or do a power cycle.
AMC is not an exception to the rule that many streaming problems may be fixed by restarting the program; this is true for all streaming applications. Even better than restarting the gadget in question is doing a full power cycle on it.
Depending on the device you are using, both of these things may help you solve the AMC app when it is unresponsive, spinning continuously on the loading screen, crashing, experiencing slowness, or displaying a variety of error codes when streaming.
Therefore, restart the device if the AMC app on your Android device, iPhone, iPad, or TV is not functioning properly. On the other hand, if you are attempting to utilize the application on your smart TV, it is recommended that you go one step further and power cycle the device.
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The following is a guide on how to restart your smart TV:
- Turn off the television.
- You won’t be able to do a power cycle if you don’t disconnect your television from the power socket.
- NOTE: If you are using a streaming stick such as an Apple stick, Fire stick, or Roku stick on your smart TV, disconnect the smart TV and not the streaming stick.
- To turn off your TV when it is disconnected, press and hold the power button for half a minute (if your TV does not have a power button, you can skip this step).
- After reconnecting the television to the power socket, restart the AMC app.
- Excellent news if you found it to be the solution to your problem!
Delete the AMC App Cache
Your streaming device will accumulate temporary cache files when you stream content to it, and it will store these data there. When you attempt to use the program again, these cache files may become damaged, which makes it difficult for you to do so.
Deleting the cache files for the AMC app on the device you use to stream may assist you in rapidly resolving the streaming problem. To do this task, you will need to follow a protocol specific to the device on which you are attempting to utilize the AMC app.
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The following is a guide that will explain how to clear the cache on the AMC app on different streaming devices:
The Fire TV:
- Select ‘Settings’ from the Home screen to access this menu.
- AMC app may be found by selecting Applications > Manage Installed Applications and selecting it.
Repeat selecting “Clear Data” when you are requested to erase app data.
Roku TV:
- Now, on your TV remote, click the “Home” button five times in quick succession.
- After then, one time only, you need to click the button labeled “Up arrow” on your remote.
- After that, make two presses on the button labeled “Rewind.”
- After that, make two press the button labeled “Fast forward.”
Due to this change, the AMC error code “-5 no valid bitrates; error code -6 protected content licensing” should now be fixed on Roku devices.
Android TV:
- Go to the Settings screen. To accomplish so, you can either hit the Home button on the TV remote controller and then choose settings or press the settings symbol on the TV remote controller.
- Choose either Apps or Apps > See all apps (if you’re using Android 9 or later) (Android 8.0 or earlier)
- Choose the AMC+ app.
Android Phone:
- Locate AMC from the list of programs installed on your device, and then choose it.
- Select Storage, then “Clear Data,” then “Clear Cache,” from the pull-down menus.
IPhone or the iPad:
- Open Settings
- Tap your name or the name of your device.
- Choose to use iCloud.
- Click the “Manage Storage” option.
- Find the app for AMC, and then click on it.
- After selecting ‘Delete Data,’ continue by selecting ‘Delete’ to confirm your action.
Samsung TV:
- To remove the AMC+ cache on your Samsung TV, go to the settings menu by pressing the settings button on your remote or the settings symbol on the home screen.
- Choose the ‘Support’ option from the menu.
- Click on the option labeled “Self Diagnosis.”
- Choose “TV device management” from the menu.
- On the next screen, click the “Clean Now” buttons that are located under the headings “Memory Boost” and “Clear Running Apps.”
- After the space has been cleared, go to the ‘Manage storage’ section and choose ‘Show App List.’
- On the next screen, browse through the app list until you locate AMC+, and then click on the “View Details” button located beneath the app.
The option to erase the app cache is not available on several different types of smartphones. Instead, you can power cycle them, as I stated previously, and it will also clear the cache for any applications you have installed. Alternatively, you may be required to remove or uninstall the software and then reinstall it on devices that meet those criteria.
Update AMC App
Like many other software applications, the AMC app will eventually become obsolete. When this happens, the development team will often release new versions with enhancements while simultaneously correcting flaws in earlier versions.
Therefore, if the AMC app on your streaming device is not functioning properly or is frozen on the loading screen, you should upgrade it.
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OS Upgrade for Streaming Device
Aside from the AMC app, the streaming devices come with operating systems. These operating systems include Android OS on Android TV and phones, iOS on iPhones and iPads, tvOS on Apple TV, Fire OS on Fire TV, Roku OS on Roku TV, SmartCast on Vizio TV, and Tizen OS on Samsung smart TVs. Streaming devices allow users to watch AMC content other than the AMC app.
You may begin to have problems with the AMC app if the system software on your streaming device needs an upgrade. Consequently, all that is required to rectify the situation is for you to do an operating system software update.
Delete and reinstall the AMC app
You may also repair the problem if the AMC app is not functioning properly or if it gets stuck attempting to load by removing the app, restarting your streaming device, and then reinstalling it after restarting.
Additionally, this will correct error warnings such as:
- “Oops! On our end, there was an error of some kind. We are currently experiencing issues playing this content. Please try again later.
The process to delete and reinstall the AMC or AMC+ app may change depending on the streaming device that you are using.
Change the DNS server under Network Settings.
Changing the DNS server in your device’s network settings is an additional solution to try if the AMC app is not functioning properly. In this scenario, you must change the main and secondary DNS servers to Google’s public DNS. This may be done immediately on your computer or phone and your router. Changing the DNS server settings on the router will often solve the problem for all devices connected to the same network as the router. In addition, Roku does not let users manually alter their DNS settings.
Check the Speed of Your Internet Connection.
A streaming experience may be negatively impacted by a slow internet connection or one that is unreliable, and the AMC app may stop working. It is suggested that users have a speed of at least 3 Mbps while streaming content from AMC or AMC+ to have the best possible experience.
As a result, you need to examine your internet connection speed to determine whether it is fast enough. You can go to the website fast.com. Proceed to the following stage only if the speed of your network is sufficient for the task at hand. In such case, the AMC app can remain frozen on the loading page without displaying any information, or you might encounter an error message such as “Oops, a problem has occurred try again,” among other possible messages.
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